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Engage with customers on their preferred channel of communication with Bitrix24 CRM integration
With two billion users and the preferred communication channel for many people, is it becoming critical to engage with customers through WhatsApp. To provide an efficient service it is necessary to integrate with a platform that can handle message routing, retrieve contact history and manage opt-in preferences for outgoing promotional messaging.
Watch the demo here – WhatsApp in Bitrix24
With WhatsApp integration, businesses can communicate with their customers and team members in real-time. This means that you can respond to queries and address issues as soon as they arise, without having to wait for email responses or phone calls.
With Bitrix24, businesses can communicate with their customers and team members using a range of different channels, including WhatsApp, email, phone, and social media. This means that you can choose the most appropriate channel for each communication.
Bitrix24 allows businesses to automate many of your communication processes, such as sending automated messages to customers or setting up automatic responses to frequently asked questions.
Are you interested in Bitrix24 but need to see whether the solution is a good fit for your business?
Click on the button to arrange an online demonstration.