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Multi channel call centre solution including WhatsApp, SMS and phone, intelligently routing, automated chatbots and reporting
Twilio Flex in Bitrix24
Twilio Flex in Bitrix24
Provide your customers with their preferred communications including WhatsApp, Facebook Messenger, SMS and phone. Give agents all the information they need in one place to allow them to wrap up enquiries quickly. Intelligently route calls and messages to the best suited agent, deploy automated chatbots to save on resources and gain full insight into your processes and agents performance.
Watch our demo here – Twilio Flex Integration with Bitrix24
TWILIO FLEX IN BITRIX24
CUSTOMISABLE CONTACT CENTRE
Twilio Flex in Bitrix24 is a highly customisable contact center solution that allows businesses to build and manage their own contact center experiences.
OMNICHANNEL COMMUNICATION
With Twilio Flex, businesses can engage customers through multiple channels such as voice, SMS, chat, and social media, ensuring seamless communication across multiple touchpoints.
ADVANCED ANALYTICS & REPORTING
The solution provides advanced analytics and reporting capabilities, giving businesses valuable insights into customer interactions and agent performance.
CONTACT US
DAMIAN EDWARDS
COMMERCIAL
MANAGER
SAM CONNAH
SALES MANAGER
ANDY NAYLOR
HEAD OF CUSTOMER
SUCCESS
DASHA ZAKHARETS
MARKETING
MANAGER
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