Twilio Flex in Bitrix24

Multi channel call centre solution including WhatsApp, SMS and phone, intelligently routing, automated chatbots and reporting

Twilio Flex in Bitrix24

Provide your customers with their preferred communications including WhatsApp, Facebook Messenger, SMS and phone. Give agents all the information they need in one place to allow them to wrap up enquiries quickly. Intelligently route calls and messages to the best suited agent, deploy automated chatbots to save on resources and gain full insight into your processes and agents performance.

 

Watch our demo here – Twilio Flex Integration with Bitrix24

TWILIO FLEX IN BITRIX24

CUSTOMISABLE CONTACT CENTRE

Twilio Flex in Bitrix24 is a highly customisable contact center solution that allows businesses to build and manage their own contact center experiences.

OMNICHANNEL COMMUNICATION

With Twilio Flex, businesses can engage customers through multiple channels such as voice, SMS, chat, and social media, ensuring seamless communication across multiple touchpoints.

ADVANCED ANALYTICS & REPORTING

The solution provides advanced analytics and reporting capabilities, giving businesses valuable insights into customer interactions and agent performance.

CONTACT US

Contact Intreface team

DAMIAN EDWARDS

COMMERCIAL
MANAGER

Contact Intreface team

SAM CONNAH

SALES
MANAGER

Bitrix24 Gold Partners Intreface

ANDY NAYLOR

HEAD OF CUSTOMER
SUCCESS

BECKY BRETT

MARKETING
MANAGER

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