Omnie AI

AI Chatbots

AI Chatbots powered by ChatGPT and trained to provide sales or support for any industry, product or service.

AI Chatbots provide an efficient way to handle customer inquiries and deliver support. Automating customer interactions improves service levels and saves resources. 24/7 availability means that customers can receive timely assistance, leading to improved loyalty, and chatbots can scale effortlessly to handle high volumes of inquiries.

 

Sales Support / Customer Service / Technical Support / Internal Assistance

 

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Powered by ChatGPT

ChatGPT can understand requests in natural language and provide human like answers to questions. The platform is capable of using preloaded data to provide detailed answers with an extremely high level of accuracy.

Trained With Your Data

Your Chatbot can be trained from website addresses, sales and technical documents and stock Q&A’s. Answers are generated using all data held to provide comprehensive and highly relevant responses that match human capabilities.

Website Integration

Integrate onto your public website or private intranet with a simple snippet of code. Choose from options to embed a full chat form or use a pop out widget which can be present on all webpages. Compatible with most website builders.

Our demo is training to provide sales support for a book store and can understand request in natural language. Ask what’s new in crime fiction or if there are any recommendations for great business books.

 

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Sales Support

Chatbots can assist in sales processes by providing product information, answering FAQs, and guiding potential customers through the purchase journey. They can engage in personalised conversations, recommend products based on customer preferences, and even assist in completing transactions, ultimately boosting sales and conversion rates.

Customer Service

Chatbots are well-suited for customer service interactions. They can handle a wide range of inquiries, such as order tracking, returns and refunds, account management, and general support. Chatbots ability to provide quick and accurate responses ensures that customers receive timely assistance, leading to increased customer satisfaction and loyalty.

Technical Support

Chatbots can serve as a virtual technical support agent, offering troubleshooting assistance, step-by-step guidance for resolving common issues, and providing relevant knowledge base articles or resources. By helping customers with technical problems in real-time, Chatbots can improve the efficiency of technical support teams and reduce the resolution time for technical issues.

Internal Assistance

Chatbots can be leveraged within organisations to assist employees with various tasks. They can provide on-demand information about company policies, HR-related inquiries, IT support, or internal processes. By acting as an internal knowledge base and virtual assistant, Chatbots enables employees to quickly access information, freeing up time for more complex tasks and improving overall operational efficiency.