Check you are using the best tools for the job and unlock unused features to gain the maximum benefit from your investment.
PROCESSES & AUTOMATION AUDIT
Optimise your processes to improve efficiency and make recommendations to increase the use of automation, to save time and delivery better service.
DEDICATED CUSTOMER SUCCESS MANAGER
A single point of contact with a Bitrix24 expert who will learn your needs and make proactive recommendations. Contact by phone, email and support portal.
UNLIMITED HELPDESK REQUESTS
Make an unlimited number of requests for support on any feature of Bitrix24. Limited only to the complexity of the request. See our full SLA here
THE AUDIT AND SUPPORT TEAM
HEAD OF CUSTOMER
BITRIX24: YOUR ULTIMATE WORKSPACE
CUSTOMER RELATIONSHIP MANAGEMENT
The CRM in Bitrix24 provides a platform to organize and track interaction with potential or existing clients, partners, agents and other contacts.Bitrix24’s CRM forms a contact base where the interaction and the history of contacts are managed and stored.
Time is money and nothing is faster than real time communications. Bitrix24 gives you a wide choice of real time communication tools, from instant messaging and group chat to phone calls, mobile messaging, video calls and videoconferencing.
Bitrix24 has extensive organisational features which enhance efficiency at the personal and group levels. Tasks can be defined for oneself or assigned to a colleague, or delegated after being received. Project management features of the product are imbedded in the ‘groups’.