Bitrix24 Case Study: Pangea SI

Learn how we solved this clients video consultations problem with a workflow solution to seamlessly automate most of the manual intervention in their process.

Pangea SI, London
Solution: Video Consultations

Pangea SI is a platform for research in the Energy, Natural Resources, Chemicals and Infrastructure sectors. They provide direct consulting engagements, connecting leading market-embedded subject matter experts to investors and corporations looking to improve the speed and quality of their professional learning.

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The Problem

Pangea SI required a completely bespoke Twilio integration for their Bitrix24 system which would enable their consultations business to incorporate Twilio audio and video calls within Bitrix24. They required a seamless integration which would provided tools they need to run their consultation services from within one platform.

The Solution

The Twilio integration which the team at Intreface have built enables to schedule and complete both audio and video consultations with their clients from start to finish. Twilio provides immeasurable benefit to their business. Intreface have also incorporated their internal invoicing processes to link directly with Twilio consultations which are completed within Bitrix24.

Take a look at our other Bitrix24 case studies.

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Frequently asked questions:

We are looking for a CRM system, where do we begin?

This is the most common question we get asked. Book a discovery call with one of our team and we can gather your requirements. We can then scope out your requirements and provide you with a personalised proposal for your implementation.
How does licensing work with Bitrix24?

There are two types of Bitrix24, a cloud solution and an On-Premise solution. The cloud solution is licensed on user count and features, whereas the On-Premise is just licensed on the user count. We will advise the best solution as per your requirements.
Do Intreface offer support for Bitrix24?

Yes. We have tailored dedicated support packages based on the number of users you have and your support requirements. Check out our Bitrix24 support packages.
Do you offer training for Bitrix24?

Yes. All our support packages and implementation come with training hours. You can also purchase training hours separately whether you would like a recorded online session or training in-person in your office.

Looking to implement Bitrix24 in your business?

Intreface help businesses get the maximum value from their Bitrix24 system. As a global gold partner, we have helped thousands of businesses implement Bitrix24 successfully.

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