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KPMG are a professional service company and one of the Big Four auditors. Located in London the group employs 189,000 people and has three lines of services: audit, tax, and advisory.
Visit their website here kpmg.com
KPMG manage the provision of training courses to the British Civil Service and therefore required a workflow automation solution to help automate this process. Approximately 1000 courses are delivered each month across the UK. It was clear that using multiple sub-systems to arrange bookings, course locations and resources, required a large team of administrators to help manage a complex business process manually.
At Intreface, we worked closely with technical and business facing teams at KPMG to help model a workflow solution that would seamlessly automate most of the manual intervention in the process. In achieving this, we have been able to provide far greater speed and control in this area of their business.