The CRM in Bitrix24 provides a platform to organize and track interaction with potential or existing clients, partners, agents and other contacts.Bitrix24’s CRM forms a contact base where the interaction and the history of contacts are managed and stored.
Time is money and nothing is faster than real time communications. Bitrix24 gives you a wide choice of real time communication tools, from instant messaging and group chat to phone calls, mobile messaging, video calls and videoconferencing.
Bitrix24 has extensive organisational features which enhance efficiency at the personal and group levels. Tasks can be defined for oneself or assigned to a colleague, or delegated after being received. Project management features of the product are imbedded in the ‘groups’.