Bitrix24
Unified sales, marketing and project management solutions with cloud and on-premise editions.
CRM & Marketing
The CRM provides a platform to organise and track interaction with potential or existing clients, partners, agents and other contacts. All new events including phone calls, messages and meetings, are connected with a contact or company and related quote and deal records. The CRM allows you to automate your sales process to speed up your internal actions and provide better service to your customers. Run marketing campaigns through email and SMS channels, collect payments and report on all your team’s activity.
Tasks & Projects
Extensive organisational and collaboration features which enhance efficiency at the personal and team levels. Tasks can be created for yourself only or assigned to a colleague or group. Collaborate through chat at task and group level, set deadlines and view the teams progress in Kanban and Gantt charts.
Workgroups include a dedicated space where all of the files, discussions, calendars and tasks pertaining to a project are stored and accessed by users who are responsible for the project. Time spent on tasks can be tracked and groups can be opened to clients and suppliers.
Team Collaboration
Nothing is faster than real time communications and these all tools are built into your system including instant messaging, voice & video calls, group chat and conferencing. Hold a video call with up to 24 people, share screens and swop files live on the call.
Invite your customer and suppliers into a conference call using voice or video with the extranet portal.
Business Automations
If your employees need to ask for leave, submit expenses, request technical assistance or put a purchase request in, they can do it with Workflows. All Workflow updates are posted to your assignments page for your approval or input and notifications are visible in the activity stream, and via the mobile app.
Custom Workflows can be created allowing automation of many administrative tasks and improving the speed and efficiency of your operations.
AI Tools
Bitrix24 CoPilot is available in every module within the system. Whether it is analysing calls from within the CRM, writing emails or creating task templates within the task management module, CoPilot is on hand to make your day-to-day working in the system as streamlined as it can be.
CoPilot is available in the CRM, tasks, chat, sites and stores, the feed and video calls.
Take a look at all the tools available in Bitrix24
Frequently asked questions:
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We are looking for a CRM system, where do we begin?
This is the most common question we get asked. Book a discovery call with one of our team and we can gather your requirements. We can then scope out your requirements and provide you with a personalised proposal for your implementation.
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How does licensing work with Bitrix24?
There are two types of Bitrix24, a cloud solution and an On-Premise solution. The cloud solution is licensed on user count and features, whereas the On-Premise is just licensed on the user count. We will advise the best solution as per your requirements.
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Do Intreface offer support for Bitrix24?
Yes. We have tailored dedicated support packages based on the number of users you have and your support requirements. Check out our Bitrix24 support packages.
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Do you offer training for Bitrix24?
Yes. All our support packages and implementation come with training hours. You can also purchase training hours separately whether you would like a recorded online session or training in-person in your office.
Looking to implement Bitrix24 in your business?
Intreface help businesses get the maximum value from their Bitrix24 system. As a global gold partner, we have helped thousands of businesses implement Bitrix24 successfully.
